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✦ Orders are usually shipped within 1–3 working days after purchase. Dispatch times may be extended during holiday and busy periods.
✦ Please make sure your address is correct before buying. Incorrect addresses may cause major delays and in some cases missing parcels.
✦ Unless stated as new, all items are second-hand and may show signs of light wear. Any significant defects will be noted to my best abilities.
✦ As sizing differ in vintage/preloved pieces, it is highly recommended that you refer to the provided measurements to best gauge fit. All measurements are listed in inches, laid flat and unstretched.
✦ All sales are final. Returns and refunds are only considered if an error has occurred on our part. Please see our Refund Policy and Shipping Policy for more info. If there is an issue with your order on arrival please contact us via the Contact Form.
By purchasing, you agree to our Terms of Service. Please check our FAQs below if you have any more questions.
「 Thank you so much for shopping with me 」
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FAQ
What are the model's measurements?
Sharon
Usually wears: XS-S
Bust: 31" / 80cm
Waist: 25" / 65cm
Hips: 34" / 86cm
Height: 5ft / 153cm
Do you do reservations/holds?
I’m not able to offer holds. Items are available on a first come, first served basis.
Do you restock sold out items?
Because most pieces are vintage or secondhand, it’s very rare that I find the exact same item again. Once something is sold, it’s usually gone.
Every now and then I may come across something similar. If you missed out on a piece you loved, feel free to message me and I’ll keep it in mind for you.
You can also follow @xmidnightfae on Instagram for previews of upcoming collections before they go live.
Do you accept returns?
All sales are final. I’m not able to accept returns for sizing, minor colour variation, fabric feel, or fit.
Please take a moment to read the full description carefully before purchasing.
You can find more details in the Refund Policy page or Contact Me if you have any questions.
Do you ship internationally?
Yes, I ship to most countries tracked via Royal Mail. If shipping isn't available to your country feel free to email me at hello@midnightfae.com
[International] Do I have to pay for tax?
For US Orders:
Based on recent regulation changes, US-based buyers are subject to a fixed 10% tariff/tax surcharge upon checkout to pay for DDP (Delivered Duties Paid). This ensures smooth customs processing and that there will be no surprises or additional tax to pay once you receive your parcel.
For Ireland, EU & International Orders:
Yes, orders are shipped DDU. All buyers are responsible for any customs fees, VAT and import taxes that may apply when the parcel arrives into their country. Due to legal reasons, I am unable to mark parcels as gifts.
Orders returned due to refused customs payments are not eligible for full refunds.
Please check your country's policies on importing goods for more info.
For details, see our Shipping Policy.
How sustainable and ethical are you?
Sustainability is at the core of what I do. By choosing preloved, we extend the life of existing garments instead of creating new demand. They come with their own history, and each purchase is a continuation of that story rather than treating clothes as something temporary.
Orders are packed in eco-friendly, carbon-conscious mailers sourced in the UK then wrapped in acid-free paper for protection and tied with jute string or ribbon.
When I’m sourcing, I make sure the people I partner with are paid fairly for their time and care. So when you shop here, you’re also supporting small businesses and independent sellers along the way.
Do you do personalised/mystery/style bundles?
Sorry, I do not offer this service at the moment.
I need help with styling!
You’re in the right place. I share outfit and styling ideas on TikTok and Instagram (@xmidnightfae), in case you’d like a little inspiration for your new pieces.
How can I contact you?
If you have any other questions or inquiries please feel free to send an email hello@midnightfae.com
What are your Working/Office Hours?
My working hours are Monday to Friday, 9:00 a.m. to 5:00 p.m. GMT with the exception of Drop/New Collection times where I'll be active to answer any questions. Otherwise, I may respond to messages outside these hours, but response times may be slower, apologies for any inconvenience caused.
Out of Office/Holidays will be announced on both socials and website in advance.
